Customers

Proven with the enterprises that move the world

Complexio runs inside the operations of shipping, insurance, and energy businesses — turning unstructured work into governed, auditable automation.

Cleared customers only

Trusted across shipping, insurance, and energy

Meridian Marine

Nordic Bulk Carriers

Adriatic Assurance

Helios Energy Trading

Cascadia Freight

Baltic & Western

Case studies

Real operations, measurable results

Meridian Marine

22h → 4h CHARTER-PARTY TURNAROUND

Automating charter-party review

Complexio reads incoming charter parties, flags deviations from the house form, and drafts the response — cutting a multi-office, day-long task to an afternoon.

Adriatic Assurance

98% CLAIMS-TRIAGE ACCURACY

Faster, more consistent claims triage

Every first notice of loss is read, categorised, and routed with the supporting evidence attached, so adjusters start with a complete, structured file.

Helios Energy Trading

40% MANUAL HANDLING REMOVED

Straight-through trade confirmations

Confirmations arriving as email, PDF, and spreadsheet are reconciled against the trade book automatically, with exceptions surfaced for a human to resolve.

Outcomes

Governed, audited, and verifiable

Automation only earns trust when every action can be explained. Complexio keeps a line back to the source for everything it does.

SOC 2 II INDEPENDENT ASSESSMENT

Controls independently assessed and passed.

100% TRACEABLE ACTIONS

Every action links back to the source document.

0 SHARED-MODEL TRAINING

Customer data is never used to train shared models.

Testimonials

What our customers say

Complexio didn't just speed the work up — it made it consistent across three offices for the first time.

MM Operations Director Meridian Marine

We finally have automation our auditors are comfortable with, because every step is traceable.

AA Head of Claims Adriatic Assurance